Gespeichert in:
| Titel: | Self-service technology - friend or foe ? the impact of technology-based self-services on customer satisfaction and retention |
|---|---|
| Von: |
Anne Scherer
|
| Person: |
Scherer, Anne
Verfasser aut |
| Hauptverfasser: | |
| Format: | Abschlussarbeit Buch |
| Sprache: | Englisch |
| Veröffentlicht: |
2013
|
| Schlagworte: | |
| Online-Zugang: | https://mediatum.ub.tum.de/node?id=1137468 https://nbn-resolving.org/urn:nbn:de:bvb:91-diss-20131024-1137468-0-8 |
| Beschreibung: | XVI, 180 S. graph. Darst. |
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|---|---|
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| discipline | Wirtschaftswissenschaften |
| format | Thesis Book |
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| indexdate | 2024-12-20T17:04:05Z |
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| spellingShingle | Scherer, Anne Self-service technology - friend or foe ? the impact of technology-based self-services on customer satisfaction and retention |
| subject_GND | (DE-588)4113937-9 |
| title | Self-service technology - friend or foe ? the impact of technology-based self-services on customer satisfaction and retention |
| title_auth | Self-service technology - friend or foe ? the impact of technology-based self-services on customer satisfaction and retention |
| title_exact_search | Self-service technology - friend or foe ? the impact of technology-based self-services on customer satisfaction and retention |
| title_full | Self-service technology - friend or foe ? the impact of technology-based self-services on customer satisfaction and retention Anne Scherer |
| title_fullStr | Self-service technology - friend or foe ? the impact of technology-based self-services on customer satisfaction and retention Anne Scherer |
| title_full_unstemmed | Self-service technology - friend or foe ? the impact of technology-based self-services on customer satisfaction and retention Anne Scherer |
| title_short | Self-service technology - friend or foe ? |
| title_sort | self service technology friend or foe the impact of technology based self services on customer satisfaction and retention |
| title_sub | the impact of technology-based self-services on customer satisfaction and retention |
| topic_facet | Hochschulschrift |
| url | https://mediatum.ub.tum.de/node?id=1137468 https://nbn-resolving.org/urn:nbn:de:bvb:91-diss-20131024-1137468-0-8 |
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